Safety first
Get everyone out if the structure may be unsafe. Stay away from the tree and anything touching it, and treat every wire as live. Do not climb on the roof or try to cut the tree.
Call for help
Call 911 for injuries, gas smells or fire. Call your utility about any downed or tangled lines. Then call an emergency tree service. We tell you what to do while we are on the way.
Document the damage
Photograph and film from a safe distance before anything moves. Note the time and weather. These records help your claim.
Call your insurance company
Report the damage as soon as you can. Ask what is covered and what they need. Keep receipts for emergency repairs, like tarps.
Remove the tree safely
Trees on roofs are under tension. An arborist cuts in a sequence that relieves the load safely and keeps the roof from collapsing further.
Repairs and next steps
Once the tree is off, a roofer or contractor can assess and repair. We can also look at your other trees and recommend steps to reduce future risk.
Get everyone safe, stay clear of lines and let a pro take the tree off.
